Treating Vulnerable Customers Fairly
Today the FCA have published draft guidance to set out what firms should do to ensure vulnerable consumers are being treated fairly.
Today the FCA have published draft guidance to set out what firms should do to ensure vulnerable consumers are being treated fairly.
The FCA has published their policy statement on Improving the AR Regime (PS22/11) giving firms a 4 month window to... read more
To read the paper please click the following link. We will be holding a bitesize session on the findings of this... read more
Click the link below for further details… https://www.fca.org.uk/publications/consultation-papers/cp21-13-new-consumer-duty read more
During our recent Annual Workshop in December, we heard from David Cain, Founder and Managing Director from Prevention Through Connection... read more
To read the article and see the report please click here…. read more
UPDATE We have been informed that Karen’s upcoming Wingwalk has now been rearranged for 26th April 2024. She will be taking... read more
Click below for the full statement https://www.fca.org.uk/publication/policy/ps20-9.pdf read more
In November the FSCS’ indicative levy had put the broker bill at £67.7m. See full article here.... read more
June is Pride Month in the UK, so expect to see a wide range of events, parades, marches, and discussions... read more
Want to achieve improved customer outcomes? The Chartered Insurance Institute has collaborated with Lloyd’s and the Lloyd’s Market Association to create... read more
Preparing your Consumer Duty Board Report by 31st July 2024 - How can the Create Solutions team help?