The values of fine handed down by the FCA has decreased by 88 per cent in a year but the penalties slapped on individuals has trebled in size. For further information please see the following link.

https://www.ftadviser.com/regulation/2018/12/10/fca-fines-against-individuals-almost-treble/

The Financial Conduct Authority has published general information about how consumers may be affected by the UK’s withdrawal from the EU:

https://www.fca.org.uk/consumers/how-brexit-could-affect-you 

This update provides general information about how consumers may be affected by the UK’s withdrawal from the EU as well as signposting to further detail. It outlines potential scenarios that may occur depending on whether an implementation period is agreed or not, as well as scam awareness information. It also indicates that consumers should hear directly from their financial providers if they are going to be directly affected by Brexit.

Please note that the content is still evolving, and we will update the page as and when we can when the situation changes.

For more information visit the Brexit pages on the FCA website.

To read more, please see the below link:

https://www.fca.org.uk/news/statements/super-complaint-citizens-advice-cma-excessive-prices-disengaged-consumers

Thanks to all those who attended our Party in Park on Saturday and helped make it such a huge success.

It was an afternoon and early morning for family, friends and collegues full of dancing, singing, live stage perfomances, open-mic, food, games, stalls and some guests even had a go at performing in the Djembe drumming sessions.

We raised a total amount of £1089.05 for the charity “Once upon a Smile” and this will help so many children in time of need.  see www.onceuponasmile.org.uk

Thanks for helping make this such a memorable and special day.

On Line Training and Testing programme

Designed to help firms meet their obligations under the  Insurance Distribution Directive

COMING SOON!

Contact us for details  speak to Karen or Claire on 0161 870 6637   claire@createsolutions.co.uk  

I embarked upon the Manchester Insurance Institute ACII fast track programme 18 months ago and am pleased to say my certificate of completion has arrived today.

I couldn’t have done this without the support of the Manchester Insurance Institute, my employer Create Solutions and also the Insurance Training Partnership for their invaluable support and mentoring throughout.

It was a nice belated 50^th  birthday present to receive and this reinforces the fact that you are never too old to learn. (You have to put the work in, but certainly worth it).

I have thoroughly enjoyed the programme, working with the group and also the actual learning experience. It is more than just studying text books, it’s about understanding the subjects and knowing how they operate in the real world of insurance.   I would definitely recommend the fast track programme or if not getting additional study session support from ITP.

I think a breather is in order now. FCII not calling me quite yet but am sure the bells will be ringing soon!

Karen Shenton ACII

Director Create Solutions Ltd

The FCA issued an article last week :

“We expect insurance brokers to demonstrate that they have carefully considered the insurers that they place their customers’ business with”

The concern comes after the failures of Alpha, Enterprise and Gable and they say that this demonstrated the harm that can be caused to customers as over 1 million policyholders had to find alternative insurance cover

They say that insurance brokers have a vital role to play and that they expect brokers to be able to demonstrate that suitable due diligence has been performed on the insurers that they place the customer’s business with

They give examples of due diligence you may want to conduct

We are updating our due diligence guide which is in our compliance library on our website  – Please see the managing business partners section

See the link to the FCA document on this subject

https://www.fca.org.uk/firms/insurance-brokers-due-diligence-insurers

Our ever successful 2 day compliance officer course due to take place in September is now fully booked. If you would like further details of this or any of the other training courses we run, please do contact the office.

To avoid missing the next date, you can also put your name down for the next compliance officer course in advance, please contact Claire on 0161 870 6637 or email claire@createsolutions.co.uk

We are super excited for our PARTY IN THE PARK, 15th September at Etherow Park. Tickets have now sold out, we have 500 people attending for what we are sure will be an amazing get together. We have lots of fun activites planned and lots of amazing singers and bands performing on the big stage on the day.

We will be raising money throughout the day for ‘Once upon a Smile’ . If you would like to donate a raffle prize or any items for our tombola, that would be greatly appreciated. Please contact Claire on 0161 870 6637 or email claire@createsolutions.co.uk