FCA’s approach to ensuring firms treat customers’ fairly
Speech by Nisha Arora, Director, Consumer and Retail Policy at the FCA, delivered at the TISA Vulnerability Conference.
Speech by Nisha Arora, Director, Consumer and Retail Policy at the FCA, delivered at the TISA Vulnerability Conference.
World Mental Health Day At Create Solutions we are passionate about helping our clients, their staff and our staff. A few of... read more
Speech by Sheldon Mills, Executive Director, Consumers and Competition, delivered at the 'Countdown to Implementation of the Consumer Duty' event,... read more
Under the Consumer Duty, firms should act to deliver good outcomes for all customers, including those with characteristics of vulnerability. The... read more
Want to achieve improved customer outcomes? The Chartered Insurance Institute has collaborated with Lloyd’s and the Lloyd’s Market Association to create... read more
Next month, our very own Karen Shenton will be taking part in a Wing Walk. She will be taking to... read more
We are exhibiting at the Broker Investment Group Conference on 27th June 2023 at the luxurious Carden Park in Cheshire. This... read more
From the 31st July 2023, the Consumer Duty comes into force for new and existing products and services that are... read more
June is Pride Month in the UK, so expect to see a wide range of events, parades, marches, and discussions... read more
Read the full article here… read more
In November the FSCS’ indicative levy had put the broker bill at £67.7m. See full article here.... read more
Preparing your Consumer Duty Board Report by 31st July 2024 - How can the Create Solutions team help?