Rising to the challenge of being Supervisor or Team Leader one day workshop

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Date/Time
Date(s) - 13/11/2018
9:00 am - 4:00 pm

Location
2nd Floor

Descriptions

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 The FCA Training and Competency Rules require you to be able to prove your staff are competent for their job role. It is surprising how many Supervisors/those with a role where they are responsible for staff have not received any formal training in this area. This one day course will help those who are new to the role and those who have not had any formal training in their role as a supervisor or team leader. It is designed for existing supervisors and team leaders with some experience in the role but also for those who are new to the role and not had any formal leadership training. It is great for those aspiring team leaders as part of their personal development programme.

This one day workshop will help those who are new to the role and those who have not had any formal training in their role as a Supervisor or Team Leader. It  is designed for existing team leaders and supervisors with some experience in the role but also for those that are new to the role and not had any formal leadership training. It is great for all those aspiring team leaders as part of their personal development programme.

Topics covered during the day:

  • Understanding the role of a Supervisor or Team Leader
  • Motivation – self and others
  • Dealing with ‘difficult’ people and situations
  • Communication skills
  • Building rapport and ‘influencing’ skills
  • Being assertive
  • Delegation
  • Training and coaching your team

Methods used:

This is an interactive day using presentation and discussion.  Syndicate exercises/’Live’ case studies and practice sessions.

Cost: £179 plus vat per delegate which includes lunch and refreshments throughout the day (please advise of any dietary requirements in advance)

To Book: For more information or to book please contact deborah@createsolutions.co.uk

 

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