Category Archives: Create Solutions News

FCA Business Plan 2021/22

  FCA Business Plan 2021/22 https://www.fca.org.uk/publications/business-plans/2021-22 A number of topics are highlighted on the landing page: CEO message FCA change/transformation Consumer priorities enabling effective consumer investment decisions; ensuring consumer credit markets work well; making payments safe and accessible; and delivering fair value in a digital age Consumer Duty Wholesale market and its priorities Diversity and […]

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Important update webinar now the FCA’s Final Rules published – General Insurance Pricing Practices Market Study

  Date: 15th July 2021 Time: 2.00pm (1 hour webinar) Delivery: Via Zoom (Details will be sent to you once you have booked your place) Book on this session … The FCA recently published its Policy Statement (PS 21/5), May 2021, containing its feedback and final rules on the General insurance pricing practices market study. The […]

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Grab your coffee and your notebook once again!

  Following the success of our recent Vulnerability focus events, we are pleased to announce the third of these FREE sessions for our clients. In this third session we will focus on the FCA’s expectations in respect of Customer Service, to ensure your firm delivers appropriate customer service that responds flexibly to the needs of […]

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PS21/5 – General Insurance Pricing practices market study

  Recent market study released, please click link below for further information ps21-5

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All you need to know about Insurance in a morning! June 2nd 9.30am -12.30pm

Our incredibly popular course ‘All you need to know about Insurance in a Day’ has been running for over 15 years and hundreds of people from our industry have benefited from attending in helping them gain some basic but wide and varied knowledge about insurance and our industry to help them in their jobs. As […]

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The FCA have set out plans for a new Consumer Duty

  Click the link below for further details… https://www.fca.org.uk/publications/consultation-papers/cp21-13-new-consumer-duty      

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Alsford Page and Gems Ltd

  Firm censured and agrees to pay extended warranty insurance customers £399,902 Please see below…. Final Notice April 2021 – alsford-page-and-gems-limited

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The Insurance Institute of Manchester Improving Wellbeing with the Power of Singing

Online Friday 14th May 2021 12pm – 1pm Book you place today Save to calendar  – Elaine Craig  – Dan McDwyer Our Miindful Manchester Supporters group have been busy over the past months putting on events and sessions to promote Wellbeing. It is Mental health Awareness week 10th-16th May 2021 and next on our agenda […]

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Lands’ End to John O’Groats – Virtual Challenge

The Insurance Institute of Manchester Lands’ End to John O’Groats – Virtual Challenge The Manchester Insurance Institute is excited to announce that they would like to challenge members and non-members in travelling the length of the UK in a Virtual Walking Challenge from Lands’ End to John O’Groats – over 1000 miles! Before you think […]

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Whistleblowing – The FCA and the risks to your business – Take action now!

  The FCA has doubled the size of its whistleblowing team and last week they launched a Whistleblowing campaign. See the link here  https://bit.ly/3d7tVSt. This is your opportunity to learn more about the FCA’s Whistleblowing requirements and to make sure you have evidence that all staff know they can report serious concerns to the FCA. […]

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