Category Archives: Create Solutions News

Webinar: How to successfully conduct staff appraisals in the insurance industr

  Date: 27th July 2020   Time: 2pm1 hour including questions   It is becoming increasingly difficult to recruit and retain quality staff. The Covid-19 situation means firms have to put extra focus and attention on engaging and motivating their workforce (especially as many are working from home). For some, staff performance levels have increased […]

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Webinar: Treating Staff and Customers Fairly

A look at the Insurance Market’s response to the Covid-19 crisis and the importance of business ethics and culture during this time of change  Date: 23rd July 2020 Time:  10.00am (the session will last approx 45 mins) Speaker: Mike Cranny FCII, Director, Create Solutions Ltd Cost: Free of charge to Create Solutions clients The insurance industry […]

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The FCA Code of Conduct for staff….On your marks, get set….

Date: Wednesday 5th August 2020 Time: 10.00am (the session will last approx. 45 mins) and we suggest you allow 1 hour Delivery: Via Zoom (Details will be sent to you once you have booked your place) Our August 2020 “Bitesize” compliance session will look at this important topic. As you know, the code of conduct […]

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Extension of the Senior Managers & Certification Regime (SM&CR)

  Implementation periods for solo-regulated firms Read article here https://www.fca.org.uk/news/news-stories/extension-smcr-implementation-periods-solo-regulated-firms

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Webinar: The Rise of Errors and Omission Claims Against Brokers and why Broker PI premiums are soaring

  Date: 3rd July 2020   Time: 1.00pm -2.00pm    Broker Professional Indemnity premiums are in many cases doubling which reflect the fact that Pi underwriters believe the possibility of claims against brokers has never been higher. This presentation will explore why the amount of errors and omission claims against brokers are on the increase […]

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Create Solutions Bite Size Compliance update session

    As we are unable to bring you our Summer Compliance update workshop, we are happy to announce the first of a series of short, to the point compliance update webinars. The first one will be held on 2nd July 2020 10.00am Create Solutions Bite Size Compliance update session “Taking a breath to stock […]

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Mike Cranny delivered a webinar today

  Treating Customers and Staff Fairly for the Insurance Institute of Manchester For more information or to view the slides please visit the IIM website. 

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Chris Woolard

  Chris Woolard discusses emergency regulation and learning from the coronavirus crisis. For further information click the link: https://www.fca.org.uk/news/news-stories/chris-woolard-discusses-emergency-regulation-and-learning-coronavirus-crisis

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More guidance from the FCA

  Today the FCA have published guidance  on our framework to help financial services firms ensure they have adequate financial resources and take effective steps to minimise harm to consumers and to markets. See link guidance

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Mental Health Awareness Course June 2020

  We will be running a Mental Health Awareness Course on various dates in June via Zoom. This is a certified course. Please see our training section for further details….

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