All you need to know about Insurance….It’s back!

AYN morning

Yes,  It’s back but different.

Our incredibly popular course ‘All you need to know about Insurance in a Day’ has been running for over 15 years and hundreds of people from our industry have benefited from attending in helping them gain some basic but wide and varied knowledge about insurance and our industry to help them in their jobs.

As we all know by now, things have changed and at present we are we are unable to deliver the face to face training sessions, however we are delighted to announce that we are offering a virtual 3 hour ‘All you need to know about Insurance’ training session to the market.

This is ideal for those who have attended our one day course already to do as a refresher, but it also expands knowledge a little further as it looks at a policy, the content and terms used. Also, the sales and claims process of a typical personal lines and commercial policy. It covers a lot that they don’t tell you in the text books and may never come across unless you are studying or you have been working in the industry for many years!

NEW – it will also briefly look at some important but timely regulatory issues such as the Code of Conduct which is being introduced for staff by the FCA and is on firm’s T&C agenda’s.

This is a very popular course, and is now even easier to engage and book staff on it as it saves on travel time and expenses and is nice compact and engaging session.

It is an ideal opportunity to invest in your staff, refresh their knowledge and remind them what an important, valuable and interesting industry we work in.

This is the first in a series of Insurance modules we are delivering and is an ideal foundation course for anyone working in insurance

Here’s what we will cover:

Module One

  • The Key important regulatory things you should know about – How we are regulated, FCA principles,  an overview of the Code of Conduct soon to be in force.
  • What is Insurance and why we have it?
  • The Insurance Market and the changing face of our industry
  • How insurance works
  • The insurance principles
  • The different types of insurance – you will be amazed at what can be insured!
  • How insurance is transacted
  • A typical policy explained –  e.g. Motor, Shops and Office
  • A brief look at sales and claims practices (Retail and commercial)
  • What they don’t tell you in the text books

At the end of the course delegates will receive a certificate of attendance afterwards for their training and development files.

It is ideal for those who have not had any formal insurance training, those who are embarking upon their insurance exams, those who are changing job roles and those who would beneft from a refresher in these topics as well as being ahead of the game and knowing more about the Code of Conduct.

The session will be for 3 hours (and will include a break).

Time: 9.30-12.30pm (with a break)

Date: 5th October 2020

The cost of the session is just £59 plus vat and will be delivered via ZOOM. To book contact

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