As the name implies, we are a company that is used to solving problems. We thrive on them. Compliance with the FCA rules was once a matter of understanding their rules and then applying them. Often this prevented companies from doing what they were set up for - helping clients with their Insurance needs.
Now the "Principles Based" regime is with us, things are even harder to understand. What exactly do the Financial Conduct Authority want - what should I do to satisfy them?
We offer a range of services, including the option to purchase ongoing compliance support to having one-off consultancy days or half days.
We can help you with this - tell us your problem and we will come up with the solution. Here are some of the areas we help clients:
- FCA Authorisation application assistance
- Compliance Health checks and Reviews
- Assistance with setting up thier internal Compliance Monitoring Programme
- Help clients set up Training and Development Plans
- Test your staff for competency
- Review your Induction and Appraisal system and give guidance and recommendations
- TCF - assististance to conduct a Gap Anlaysis and set up methods for monitoring management Information
- Sales Procedures checking and Reporting
- Review policy documents and wordings
- File Checks and monitoring
- Mystery Shopping
- Help clients move from holding client client money
- Help those who want to change from advised sales to non-advised sales
- Review documents and procedures to ensure compliant
- Training Courses and Updates for firms on compliance issues
- Help firms prepare for a supervisory/ themed or ARROW visit from the FSA
- Review Contracts, Sub Broking and Underwiting Agreements and TOBA's
- Provide training to your staff on any Regulatory topic - eg Data Protection, TCF , Conflicts of Interest, Sales etc
Thinking Of Applying for FCA Authorisation?
Help is at hand! Becoming authorised is not difficult, but it can be complicated and time consuming. You have to satisfy the FCA and the application process can take up to 6 months. It is therefore essential that your application is submitted correctly otherwise you risk further delay or even failure. With our help you will be trading compliantly in the shortest possible time. To find out how we can help you please click here
If you currently have Appointed representatives then Create Solutions can help you monitor them and fulfil your regulatory responsibilities.
If you are considering appointing an Appointed Representative, speak to us first - we can offer practical help.
We can also:
- Prepare a draft contract
- Help with Systems and Controls
- Assist with Training and Competency requirements
- Help set up Introducer Appointed Representatives
- Help monitor your existing Appointed Representatives
- Help audit and control your network
We cannot fit everything in our shop window but here is a flavour of what we can do for you:
Better Business Compliance Consultancy
As we know the Insurance Market is an ever changing animal and our businesses have to move with the times. We need to be more and more open minded, creative and flexible than ever before. We cannot afford to stand still and need to look at new and innovative ways to provide the products and services to the people that need them in the right time. Sometimes we may feel regulatory factors stand in the way of us being able to do this. Talk to us first. We have first hand experience at helping firms through the maze and grasping what it is they have to do instead of what they cannot do!
For more details of the type of products and services we offer, please click on the relevant section.
If you cannot find what you are looking for in either the FCA Compliance Services or the Training Section, please do give us a call on 0161 870 6637
Health checks - We can check out your compliance status (as the saying goes "Prevention is better than cure") and give you a straight to the point report and feedback of where you stand against the FCA regulations and help you identify any areas of where you might be at risk of not complying.
Managing your Compliance - Let us introduce you to our unique Risk Management Programme (to help you stay on the right track with compliance).
Compliance and Regulatory Training - As well as periodic compliance update workshops we have a range of compliance and regulatory courses on offer (which can be held at your premises or off-site) and tailored to your business.
Treating Customers Fairly - let us take the pain out of you trying to prove you treat your customers fairly. We have a well established process which many of our clients have already been through and have found extremely valuable. We will hold your hand through the 3 stage process of Assessment + Action + Evaluation with regular reviews to help you prove that you are consistently treating your customers fairly. It is quite painless and TCF is here to stay.
Staff Training - This is one area that many firms worry about. "Are we doing too much, too little, how much will it cost, how do we do it, how often, how quickly, will it be sufficient for the FSA, do we have time for this, who do we use etc etc. Does this sound familiar? We can help you. We can take you through what is required - without the jargon!
Reviewing your Systems, Procedures and Documentation - help with completing your RMAR / GABRIEL, reviewing your website and financial promotions, mystery shopping, reviewing your sales and Complaints procedures.
Arrow and Themed visits - Consultancy support in preparing you and your firm for the visit or call.
Compliance Officer Support - Although many firms are fortunate to have a dedicated compliance team or personnel, some of our clients retain our services to support those in a compliance function as they value an "extra pair of eyes and ears" and the opportunity to talk through the issues they face in their role and receive a second opinion.
FCA Applications and Variations - Assistance for firms with new applications or changes to their registration.
Introducer and Appointed Representatives - Helping setting up contracts, agreements, monitoring procedures etc.
Making Safe Sales - Let us review your sales procedures and documents to ensure your are complying with the rules - especially if you sell add-ons!
Commercial Commission Disclosure - We can help you examine your business by taking you through a Gap Analysis to examine what you have to do, and when and how to ensure you are meeting the industry guidance.
and more or less anything that helps YOU become and stay compliant with the FCA Rules and Regulations!